General contractor: Definition & Services
When it comes to large construction projects a key role is played by the General contractor . But what exactly does a general contractor do and why is their role so important? In this article, we take a look at the diverse tasks and responsibilities of a general contractor in the construction industry. We explain how they act as the central interface between the client and the executing trades and what advantages and disadvantages their involvement brings.

Definition: What is meant by a general contractor?
A general contractor (GC) is a company or person who, on behalf of a client, assumes the overall responsibility for the planning and execution of a construction project takes on. The general contractor coordinates all work and commissions the necessary subcontractors for the various trades. He is the only direct contractual partner of the client and is liable for the timely, defect-free, and budget-compliant completion of the entire project.
Term differentiation and similar designations
In construction and project management, there are other terms in addition to the general contractor that describe similar or related functions. In order to create clarity and avoid misunderstandings, it is important to distinguish these terms from one another. Below, we look at some commonly used terms and explain their specific characteristics as well as the differences from the general contractor.
What is the difference between a general transferee and a general contractor?
A general transferee (GÜ) also assumes overall responsibility for the project, but does not carry out any construction work itself. He awards all work to subcontractors and focuses on coordination, management, and supervision of the project. The GÜ usually has no own construction personnel.
The main difference is that the GU carries out part of the work itself, while the GÜ awards all services to third parties.
What is the difference between a property developer and a general contractor?
A property developer is a company that acquires land, plans, finances, and realizes construction projects in order to sell the completed properties afterwards. The property developer is the owner of the land and building during the construction process. He bears the economic risk of the project. The property developer is responsible for the entire project development and sells the finished units to end customers.
Main differences:
- Business model: The general contractor acts as a service provider for a client, while the property developer acts as an investor and seller.
- Risk: The property developer bears a higher economic risk than the general contractor.
- Ownership rights: The property developer owns the project, the general contractor does not.
- Customer relationship: The general contractor works for a client, the property developer for many end customers.
Services: What does a general contractor do?
The construction services of a general contractor (GU) are diverse and include the entire coordination and execution of a construction project.
- Project planning and coordination: The general contractor creates a comprehensive project plan that covers all phases of the construction project. He coordinates all trades and subcontractors to ensure a smooth process. In doing so, he sets deadlines and milestones and continuously monitors their compliance.
- Contract management: In his role, the general contractor negotiates and concludes contracts with all involved subcontractors. He is responsible for ensuring that these contracts are fair and in the interest of the overall project. He also monitors compliance with all contractual obligations throughout the entire project duration.
- Budget management: The general contractor creates a detailed project budget and manages it throughout the entire construction period. He carefully monitors all costs to ensure that the project remains within the agreed financial framework. In case of deviations, he takes timely measures for cost control.
- Quality assurance: Monitoring construction quality is a central task of the general contractor. He conducts regular quality checks and ensures that all work meets the agreed standards and specifications. In case of defects, he immediately initiates corrective actions.
- Communication: As the central point of contact, the general contractor acts as a link between the client and all parties involved in the project. He ensures a constant flow of information and regularly reports to the client on the progress of the project. In doing so, he ensures that all relevant information is communicated promptly and accurately, and is available to answer questions.
- Problem solving: The general contractor is responsible for identifying and effectively resolving problems during the construction process at an early stage. In the event of unforeseen difficulties, he develops creative alternative solutions and implements them. His goal is to ensure the progress of the project despite challenges.
- Authority contacts: As part of his duties, the general contractor takes care of all necessary official permits. He ensures that the project complies with all building regulations and acts as a point of contact for authorities. In doing so, he navigates complex regulatory requirements to avoid delays.
- Acceptance and handover: At the end of the project, the general contractor conducts the final acceptance with the client. He ensures that all work has been completed in full and to the client's satisfaction. The handover of the finished project, including all relevant documentation, is also part of his area of responsibility.
- Warranty management: After project completion, the general contractor assumes responsibility for the warranty of the entire project. He is the point of contact for any defects that occur within the warranty period. The coordination and execution of remedial work are among his tasks in this phase.
Collaboration with a general contractor: The advantages & disadvantages
The decision of whether to hire a general contractor for construction is for many builders a key strategic consideration. Whether building a house, industrial construction, Hall construction or renovation – working with a general contractor can greatly simplify the construction process, but also brings its own challenges. To make an informed decision, it is important to, understand both the advantages and possible disadvantages of this form of collaboration.
Advantages | Disadvantages |
Central point of contact: The builder has only one contractual partner, which simplifies communication and reduces coordination effort. The general contractor acts as the sole point of contact for all matters of the project. | Higher costs: The services of the general contractor and the assumption of risk are usually reflected in higher overall costs. The client pays for convenience and security. |
Risk minimization: The general contractor is responsible for the entire project, including scheduling, quality assurance, and coordination of subcontractors. This significantly reduces the risk for the client. | Lower flexibility: Change requests during the construction phase are often more difficult and expensive to implement, as the general contractor has already planned and commissioned all services. |
Cost certainty: A fixed price is often agreed upon, which provides the client with a high degree of planning security. Unexpected cost increases are borne by the general contractor. | Less influence on subcontractors: The client has no direct influence on the selection of subcontractors and less control over individual trades. |
Time savings: Thanks to the professional coordination and experience of the general contractor, construction projects can often be completed more quickly. | Dependency: In the event of financial difficulties or insolvency of the general contractor, the entire project may be at risk, as all threads come together with them. |
